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Adobe Acrobat X Pro

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Adobe Acrobat X Pro

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Adobe Acrobat X Pro

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• Windows 7 - 64-bit Standard Software

• Windows 7 - 64-bit Rich Media Software

• Windows 7 - 64-bit Video Production Room Software

• Windows 7 - 64-bit Class/Conference Rooms Software

• Windows 7 - 64-bit UL2120 Learning Lab Software

The ASID troubleshooting model offers a four-stage process you can apply to many types of technology problems. Please use this model when you are diagnosing a technology issue.

1. Acquire - Acquire information about the problem
2. Simplify - Remove any non-critical components
3. Implement - Identify and impliment potential solutions one at a time
4. Document - Document the problem and its resolution

In the Acquire stage, collect information about the problem

• Elicit symptoms of the problem from the user
• Have the user repeat the activity that caused the error to reproduce the problem for you. Document these exact steps
• Collect the IU Tag, Model Type, and Location
• Document any error codes reported by the system
• Identify any recent changes to the computer and its configuration
• Check Event Viewer for any recorded problems

In the Simplify stage, remove all non-critical components. These can include:

Welcome to the SKYPE Fequently Asked Questions Page. Here you will find all of the answers you need to know on how to use SKYPE. A word of caution, this page WILL redirect you to the SKYPE website for your answer(s).

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