Several eJournal publishers on the Atypon platform are reporting blocking IP addresses of individual users after noting a feedback loop inadvertently created by users who have the the Zotero browse extension installed and configured with IUPUI's EZproxy information for off campus access.
This affects, among others, publisher platforms for Wiley Online Library, Taylor & Francis Online, and Annual Reviews. The complete list of Atypon clients is available online: Click here for full list.
If your IP address has been blocked by a journal site, find your ipv4 address by visiting https://ipv4.me and send this information, along with the journal site you were trying to access, using the following form: https://ulib.iupui.edu/form/help.
In the meantime, we have one workaround solution, if you are using a mobile device:
- If you have the Zotero browser extension installed, you should either disable it or completely remove the proxy configuration. (Note: just unchecking the proxy box is not sufficient).
- Once Zotero is disabled, if you are using a mobile device (laptop, etc.) you can switch to the IU Guest network and restart the browser session. You will be assigned a different, unblocked IP address.